|PLEASE NOTE: Video will not be available until about 15 minutes before the commencement ceremony begins.|
You will need Windows Media Player to view the video feed on commencement day. If you don’t have it installed, you may download the free software by clicking on the appropriate link below.
Troubleshooting — from the MTSU Information Technology Division
Are you having problems with the graduation video stream? Try the following:
1. If your computer lacks Windows Media Player, click on the Windows Media Player options above. Select the appropriate one for your computer, download it and install it. Then retry by clicking on the “watch MTSU’s commencement ceremony live” link above.
2. Your connection is based primarily on your Internet connection. A broadband connection (such as Comcast or the MTSU campus) will provide the best connection possible. With it, you should get a good audio and video stream.
If your connection is DSL or dial-up, you may only get an audio feed (and possibly a jumpy video). This is a limitation of your computer’s Internet connection. To optimize your reception in these cases, ensure that Windows Media Player is the only program running and ensure that it’s buffering the connection.
3. The image your computer receives is dictated by the ITD sending server, not your computer. While it’s possible to increase the size of the image, its fidelity will not increase. (Audio should not be affected). ITD intentionally keeps the image small so that many users can receive the feed simultaneously.
4. If the clickable link won’t launch your Windows Media Player, try the following:
a. Download and install Windows Media Player onto your PC or Mac.
b. Launch your Media Player.
c. Windows Media Player should have the standard Microsoft box around it. If you’re using Player 12 and don’t see the box, click on the small button on the upper left-hand corner of the Media Player image, which will activate the Windows box.
d. Select “File,” then “Open URL.”
e. Type in (without the quotation marks): “mms://mtmedia.mtsu.edu/wmtencoder/gradlive”
f. This should open your Media Player and automatically connect to the MTSU streaming server. By default, your Media Player will buffer the stream (which is a good idea).
5. When the graduation ceremony ends, the broadcast will end and your Media Player will show a dark screen. You should close the Media Player at this time. Live graduation broadcasts are available beginning about 15 minutes before the ceremony starts and ending about 15 minutes after the ceremony concludes.